Refund Policy
HikeBrace.com Refund Policy
Cancellation Policy: Customers can cancel their order within 12 hours of placing it before it is sent to our delivery partner. Once the order has been shipped and you have received a delivery confirmation, cancellations are no longer possible. Please email Info@Hikebrace.com within the 12 hour window if you need to cancel your order.
Return Policy: HikeBrace.com is committed to ensuring our customers' satisfaction. If you are not completely satisfied with your purchase, you can return the item within 30 days of receipt for a refund.
Conditions for Returns:
Time Frame: Item must be returned within 30 days of receipt.
Product Condition: The item must be returned in the same condition as it was received. We ask that you carefully inspect and ensure that the product is in its original condition and free from damage.
Return Shipping Fee: A $10 fee will be charged for returns or exchanges to cover shipping and handling costs. This fee will be deducted from your refund.
Return Process: To initiate a return, please contact us at Info@hikebrace.com with your order details and reason for the return. We will give you instructions on how to return the goods to us.
Refunds: Once we receive the returned item, HikeBrace.com will inspect the product to ensure it meets our return policy. If the return is approved, a refund will be processed to the original payment method within a certain number of days. Please note that shipping costs are non-refundable.
Damaged or Faulty Items: If the item you receive is damaged or faulty upon arrival, please contact us immediately at Info@HikeBrace.com with photographic evidence. We will arrange a replacement or refund and cover all associated shipping costs.
Exchange Policy: If you wish to exchange an item for any reason, please contact us within the 30-day return period. Please note that a $10 fee applies to exchanges to cover shipping and handling.
Contact Us: For further questions or clarifications regarding our refund policy, please do not hesitate to contact us at Info@Hikebrace.com. Our customer service team is here to ensure your shopping experience is as smooth and satisfying as possible.
Cancellation Policy: Customers can cancel their order within 12 hours of placing it before it is sent to our delivery partner. Once the order has been shipped and you have received a delivery confirmation, cancellations are no longer possible. Please email Info@Hikebrace.com within the 12 hour window if you need to cancel your order.
Return Policy: HikeBrace.com is committed to ensuring our customers' satisfaction. If you are not completely satisfied with your purchase, you can return the item within 30 days of receipt for a refund.
Conditions for Returns:
Time Frame: Item must be returned within 30 days of receipt.
Product Condition: The item must be returned in the same condition as it was received. We ask that you carefully inspect and ensure that the product is in its original condition and free from damage.
Return Shipping Fee: A $10 fee will be charged for returns or exchanges to cover shipping and handling costs. This fee will be deducted from your refund.
Return Process: To initiate a return, please contact us at Info@hikebrace.com with your order details and reason for the return. We will give you instructions on how to return the goods to us.
Refunds: Once we receive the returned item, HikeBrace.com will inspect the product to ensure it meets our return policy. If the return is approved, a refund will be processed to the original payment method within a certain number of days. Please note that shipping costs are non-refundable.
Damaged or Faulty Items: If the item you receive is damaged or faulty upon arrival, please contact us immediately at Info@HikeBrace.com with photographic evidence. We will arrange a replacement or refund and cover all associated shipping costs.
Exchange Policy: If you wish to exchange an item for any reason, please contact us within the 30-day return period. Please note that a $10 fee applies to exchanges to cover shipping and handling.
Contact Us: For further questions or clarifications regarding our refund policy, please do not hesitate to contact us at Info@Hikebrace.com. Our customer service team is here to ensure your shopping experience is as smooth and satisfying as possible.